Administrative Officer
Position accomplishes work through an extensive knowledge and understanding of management principles, practices, methods and techniques to provide adequate resource and other administrative support to the AD/EBD. Some of the duties may include, but are not limited to:
Resolve payroll, fund control point management, space management, information technology and personnel issues by interfacing with the administrative services. Manage the provision of services, to include space management, management controls, review and analysis, quality and productivity improvement, and support agreement programs. Analyzes complex administrative management problems with, rapid fluctuation in various program priorities and requirements, and conflicts between program requirements and available resources. Develop, update and implement policies and procedures related to the administration and operation of the clinic and ensures compliance with the mission, goals and policies of VA Northern California Health Care system, VHA and VA. Responsible for developing processes and monitoring such processes that lead to the improvement and efficiency of operations throughout the clinic. Organize and control program evaluation activities at the clinic and identifies administrative issues which may have a negative impact on patient care (i.e. wait times, clinic cancellations, clinic graphics, leave usage, etc.). Provides the customer with consistent information according to established policies and procedures. Handles conflict and problems in dealing with the customer constructively and appropriately. Ensures that studies and reviews are properly carried out and that results are briefed to program managers. Work Schedule:
Monday - Friday:
8:
00 am - 4:
30 pm Telework:
Not Available Virtual:
This is not a virtual position. Position Description/PD#:
Administrative Officer/#000090 Relocation/Recruitment Incentives:
Not authorized Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/20/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
strong working knowledge of a health care system's organizational structure, mission, functions and inter-relationship of all activities; knowledge and skill in applying analytical and evaluative methods and techniques to issues or functions related to office administration; knowledge of pertinent laws, regulations, polices, and precedents, which affect administrative operations; knowledge of the major issues, program goals, and objectives, work processes, and administrative operations, of the organization; knowledge and skill in adapting analytical techniques and evaluation criteria to the measurement and improvement of program effectiveness and/or organizational productivity; skill in conducting detailed analyses of complex functions and work processes; interpersonal skills in presenting staffing recommendations and negotiating solutions to disputed recommendations; knowledge of, and ability to apply, accepted management processes, practices, principles, theories, and objectives; establishing and maintaining effective working relationships with various facility program areas; ability to manage data, design data elements, and report forms; applying fact-finding techniques to gather information necessary to perform analytical review; knowledge of human relations, group dynamics, and various problem-solving techniques; ability to clearly and concisely communicate, through both formal and informal written and verbal communications in the form of reports, technical papers, and briefings; familiarity with medical specialty areas of health care providers to provide and anticipate information needs. OR, Education:
Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have Possess a Ph.D. or equivalent doctoral degree or three (3) full academic years of progressively higher level graduate education leading to such a degree or L.L.M., if related. . You will be rated on the following Competencies for this position:
Administration and ManagementCustomer ServiceOral CommunicationWritten Communication Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
The work is primarily sedentary, although some slight physical effort may be required. Some driving or travel is expected. No special physical qualifications are required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Estimated Salary: $20 to $28 per hour based on qualifications.
Resolve payroll, fund control point management, space management, information technology and personnel issues by interfacing with the administrative services. Manage the provision of services, to include space management, management controls, review and analysis, quality and productivity improvement, and support agreement programs. Analyzes complex administrative management problems with, rapid fluctuation in various program priorities and requirements, and conflicts between program requirements and available resources. Develop, update and implement policies and procedures related to the administration and operation of the clinic and ensures compliance with the mission, goals and policies of VA Northern California Health Care system, VHA and VA. Responsible for developing processes and monitoring such processes that lead to the improvement and efficiency of operations throughout the clinic. Organize and control program evaluation activities at the clinic and identifies administrative issues which may have a negative impact on patient care (i.e. wait times, clinic cancellations, clinic graphics, leave usage, etc.). Provides the customer with consistent information according to established policies and procedures. Handles conflict and problems in dealing with the customer constructively and appropriately. Ensures that studies and reviews are properly carried out and that results are briefed to program managers. Work Schedule:
Monday - Friday:
8:
00 am - 4:
30 pm Telework:
Not Available Virtual:
This is not a virtual position. Position Description/PD#:
Administrative Officer/#000090 Relocation/Recruitment Incentives:
Not authorized Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/20/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
strong working knowledge of a health care system's organizational structure, mission, functions and inter-relationship of all activities; knowledge and skill in applying analytical and evaluative methods and techniques to issues or functions related to office administration; knowledge of pertinent laws, regulations, polices, and precedents, which affect administrative operations; knowledge of the major issues, program goals, and objectives, work processes, and administrative operations, of the organization; knowledge and skill in adapting analytical techniques and evaluation criteria to the measurement and improvement of program effectiveness and/or organizational productivity; skill in conducting detailed analyses of complex functions and work processes; interpersonal skills in presenting staffing recommendations and negotiating solutions to disputed recommendations; knowledge of, and ability to apply, accepted management processes, practices, principles, theories, and objectives; establishing and maintaining effective working relationships with various facility program areas; ability to manage data, design data elements, and report forms; applying fact-finding techniques to gather information necessary to perform analytical review; knowledge of human relations, group dynamics, and various problem-solving techniques; ability to clearly and concisely communicate, through both formal and informal written and verbal communications in the form of reports, technical papers, and briefings; familiarity with medical specialty areas of health care providers to provide and anticipate information needs. OR, Education:
Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have Possess a Ph.D. or equivalent doctoral degree or three (3) full academic years of progressively higher level graduate education leading to such a degree or L.L.M., if related. . You will be rated on the following Competencies for this position:
Administration and ManagementCustomer ServiceOral CommunicationWritten Communication Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
The work is primarily sedentary, although some slight physical effort may be required. Some driving or travel is expected. No special physical qualifications are required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
- Department:
0341 Administrative Officer - Salary Range:
$78,081 to $101,503 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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